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Privacy Policy

The personal Information we collect & How We Use It

Our main purpose in collecting your personal information is to provide you with the services that you requested.


Personal Information You provide

  • You contact us about our services

  • Enquire about making a Booking

  • Subscribe to a News Letter

  • To be added to our Mailing List

  • Request information on future availability or special offers

  • Make booking payments BACS 



The type of information we collect from you may include:


If you contact us to make a booking, or to make queries about a potential booking or ongoing booking then we will collect details that you give us in relation to that booking or query.

  • Name(s)

  • Address (s)

  • Email

  • Telephone / Mobile number(s)

  • Postal Address

  • Bank details - to be able to process deposits, balance transfers, issue refunds, return damage deposits, deductions

We will ask for names & ages of guests in your party, some of whom maybe under 18 years of age. If you provide us with this information for anybody under 18, you are confirming that you are the parent or guardian and you are giving consent for us to process their data.

How we use your information

We may use the information that you have provided in the following ways:

  • To enable us to process your booking ( banking details) for deposits,balance transfers (if you are booking a holiday through us).

  • Contact you with special offers / promotions 

  • Provide holiday makers reviews on our web site

  • To assist you when you contact us

  • Feedback to help improve our site

  • To enable guests & home owner to identify one and other and be able to communicate

  • To arrange special requests before & after your stay

  • Add you to our mailing lists

  • To arrange damage deposit returns, deductions or refunds



Your Rights

You have the right to ask us to provide you with the personal information we may hold and what we are using this information for. You have the right to request that we delete your personal information. 

If you would like to change any of your preferences in the way we may use your information for direct marketing then please send an email to: or contact us at Carefree Holidays, 38 Lancaster Crescent, St.Eval, PL27 7TP or alternatively you can call us on: 01841-541171

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